FAQ

  • What does Hourly car rent mean?

This service provides you with full disposal and unlimited use of a rented car with a driver. You can use it, for instance, during business trips when you need to constantly move between appointments, or for sightseeing tours with a guide, or just to travel by car when your route, apart from points A and B, also includes points C, D, E, F etc.

  • How to place an hourly rent order correctly?

Just choose the required number of hours and means of transport and specify the useful information for the driver in the comment field of the order. The number of stops along the route, their location and time, as well as additional preferences in respect of the car and the driver – all this information will be necessary to select the best option for your request satisfaction and the most accurate calculation of the cost of your trip.

  • What does the cost of transfer include?

First of all, try to contact him. The drivers contact details are specified in the letter confirming your order. Should you fail to get the driver on the phone, please, report this situation to the support team. You Will Make the Peymeny at The driver.

  • Can I trust the drivers found by me on Alanyagroup.com

We only work with trusted contractors: we study their certificates, monitor the validity period of their driving licenses and insurance policies. Among other things, customers of our service always evaluate drivers’ performance. We analyze users’ feedback and go on working only with those contractors whose order history is flawless

  • What should I do if my flight is delayed?

The free waiting time at the airport is 60 minutes. If the delay is more than an hour, please contact us via phone (please see contact numbers on our website) or write us at info@alanyagroup.com using the email from your request. You can also contact us via online chat.by the whatsapp or telegram massenger instigram